Kraftsman CarStar - FAQs
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Kraftsman questions and answers for auto body repair as the experts
Ideal CARSTAR
  A: Immediately contact your Insurance agent or company, or the at fault
  parties insurance company. Let them know that you want your car repaired
  at Ideal CARSTAR, and explain what happened. You may also call us
  first and we can assist you on the next steps to help move the process
  forward. Ideal CARSTAR works with all insurance companies.
 
  A: No, Colorado State law allows you to choose a repair shop of your
  choice.
 
  A: Colorado State law does not require you to get more than one estimate.
 
  A: The vehicle owner is the only person that can authorize any repairs to
  their vehicle.
 
  A: Call us, we will send a tow truck to the vehicle location and then deliver it   to our shop where we can write the estimate and begin the repair process.
 
  A: If you need a rental car we can make the necessary arrangements for
  you. Insurance companies will only pay for your rental car if you are the
  claimant, or you have the option on your insurance policy.
 
  A: You pay your deductible when you pick up your vehicle.
  Please note: we provide on-site financing that can be used to pay your   deductible...ask us how.
 



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